Gail Kelly

42% of our management team are women. So we've reset the goal to 50% by 2017. Because that's when Westpac becomes 200 years old as an institution - the oldest bank, and indeed the oldest company in Australia. So that's a lovely point to reflect on.

My inbox and doormat are full with emails and letters from people who want me to endorse their Higgs board game or to inaugurate the walkway of their new office atrium. There's even a microbrewery in Barcelona which wants to know what my favourite beer is so they can brew a similar one in my honour. It is quite mad.

When people said Africa would change me, I didn't understand what they meant. To see the poverty in the townships, for instance, is overwhelming. I found it heart-wrenching to see young children walking barefoot and hungry in the dirt. I'm the kind of person who wants to change the world right here and now, so I got frustrated.