Those in powerless positions aren't about to complain about bullying bosses, abusive supervisors or corrupt co-workers. There is no safe way to do so and no process that promises redress. Margaret Heffernan abusivebossbully Change image and share on social
What do you want your business to do? Make money, of course. To pay for people and supplies, to be able to grow. Margaret Heffernan businessgrowmake Change image and share on social
Words are how people think. When you misuse words, you diminish your ability to think clearly and truthfully. Margaret Heffernan abilitydiminishmisuse Change image and share on social
As a mother, I work hard every day and I expect that work to be recognized and appreciated. Because I work for and with human beings, sometimes they're grateful and sometimes they aren't. Margaret Heffernan appreciatebeingday Change image and share on social
Business is not a science; it is not susceptible to experiments that can be controlled and replicated. Everything in business is too unpredictable for that - every business, employee, product, market is different and keeps changing. Margaret Heffernan businesschangecontrol share on social
Britain is famous for being great at inventing and poor at commercializing. Margaret Heffernan britaincommercializefamous Change image and share on social
Everywhere I look, there are ads marking Mother's Day. Mostly they conform to stereotype: flowers, jewelry, perfume. Not a lot of books. Not many computers. Few tools. Little that's useful. Margaret Heffernan bookcomputerconform Change image and share on social
Clearing your head of distractions in order to notice and understand the people you are with can feel inefficient - there are so many other people and issues to think about. But being present makes you effective. Margaret Heffernan cleardistractioneffective share on social
Speaking is what most people work on. They forget the thinking and the breathing and instead try to occupy space with sound. Margaret Heffernan breatheforgetoccupy Change image and share on social
How can any company know if its processes, products, people are safe? Only if everyone is watching and telling the truth. The first part can be assumed; the second cannot. Margaret Heffernan assumecompanypart Change image and share on social
