In a true zero-defects approach, there are no unimportant items. Download Download Share on Facebook Share on Twitter Rotate quotes approach defect item
No one can remember more than three points. Phil Crosby pointremember Change image and share on social
Quality is the result of a carefully constructed cultural environment. It has to be the fabric of the organization, not part of the fabric. Phil Crosby carefullyconstructcultural Change image and share on social
A few years ago, kids from poor areas in France were asked to draw items of food. For a chicken, they drew a drumstick. For a fish, they drew a fish stick. Those are extremes, but there is a lot that needs to be done to help children discover good food. Joel Robuchon agoareaask share on social
Evil has no substance of its own, but is only the defect, excess, perversion, or corruption of that which has substance. John Henry Newman corruptiondefectevil Change image and share on social
You don't work on something for six years and be blind to the myriad of other approaches. Ken Burns approachblindmyriad Change image and share on social
