Phil Crosby

In a true zero-defects approach, there are no unimportant items.

No one can remember more than three points.

Successful people breed success.

I studied international relations and economics at the University of Virginia. I paid my way by working as a bartender in the summer and at three part-time jobs during the year.

When large numbers of men are unable to find work, unemployment results.

After my swims this weekend I think coach realized, you know what, you have to have a good one getting out of this meet. So I put the suit on and had a decent swim.