Customer service teams at many companies have already embraced social media, often out of necessity. Ryan Holmes companycustomerembrace Change image and share on social
Customer service, they say, is dead. Actually, it isn't. It's just hiding behind a call center in Manila. Timothy Noah callcentercustomer Change image and share on social
Customers are a great way to finance a business for many reasons. First, customer financing is typically non dilutive. They want something from you other than equity in your business. Customers also help you fit your product to the market. And customers will help debug and improve the quality of the product. Fred Wilson businesscustomerdebug share on social
Customers are more friendly when they've had a meal. Tom Douglas customerfriendlyhave Change image and share on social
Customers are the reason we open our doors every day, and keep the machines humming all night long. Customers determine what we eat, where we live, whether we stay in business. Harvey Mackay businesscustomerday Change image and share on social
Customers are using BetterWorks in a number of creative ways to reward and incentivize employees. Paige Craig betterworkscreativecustomer Change image and share on social
Customers are very demanding and well informed. Stefano Gabbana customerdemandinform Change image and share on social
Customers are willing to try new things, and if you can survive, you will have fewer competitors. It's like entering the eye of the storm. As long as you are strong enough to survive, you can end up in still water by yourself. Brian Chesky competitorcustomerend share on social
Customers don't just want to shop: they want to feel that the brand understands them. Mickey Drexler brandcustomerfeel Change image and share on social
Customers have different need states and life experiences. Howard Schultz customerexperiencelife Change image and share on social