Tom Frieden

New, unfamiliar, and mysterious threats to our health are scary. At the Centers for Disease Control and Prevention - where we identify, on average, one new health threat each year - we work around the clock with an approach that prioritizes finding out what we need to know as fast as we can to protect Americans.

Software options proliferate extremely easily - too easily, in fact - because too many options create tools that can't ever be used intuitively. Intuitive actions confine the detail work to a dedicated part of the brain, leaving the rest of one's mind free to respond with attention and sensitivity to the changing texture of the moment.

And I think that still is true of this business - which is basically research and development - that you probably spend more time in planning and training and designing for things to go wrong, and how you cope with them, than you do for things to go right.